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Frequently Asked Questions
It’s a matter of balance. We’ve developed a blend that captures the raw warmth of the mountains while keeping the softness you need for a quiet day at home. They aren’t just socks, they are a small, portable refuge for your feet, designed to last and stay incredibly comfortable from the moment you slip them on.
We believe in things that last. To preserve the fibers and that "cloud-like" feeling, we recommend a gentle wash (30°C) and air drying. Avoid the dryer, the natural air is much kinder to the warmth we’ve woven into them.
In simplicity lies true richness, and sharing that richness is part of our DNA. We donate 1% of every sale to Star Refuge to help provide warmth and safety to those who need it most. Every step you take in our socks is a small advance toward a greater cause.
Like a good hike, we value a steady pace. Once your order is placed, we prepare it with care within 24 to 48 hours. Depending on where your "refuge" is located, delivery usually takes 3 to 5 business days. You’ll receive a tracking link to follow its journey to your doorstep.