Contact

Human to human.

A question about a size, an order, a gift? Write to us: the Polar Star team reads every message and replies, not a bot.

  • Opening hours

    Opening hours

    Monday to Friday, 9:30am to 6:30pm. At weekends we take a break in the wild.

  • Your order

    Tracking, delivery times, change of address: the answer is often already here.

    Orders and tracking

  • Shipping and returns

    Delivery times by country, returning a pair, swapping a size.

    Read the policy

Write to us

We get back to you by email, during our opening hours.