Legal notices

Last updated: 20 September 2026

In accordance with Articles 6-III and 19 of French Law No 2004-575 of 21 June 2004 on confidence in the digital economy, users of https://polarstar.fr are informed of the following.

Site publisher

  • Company name: Pixel Production
  • Trade name: Polar Star®
  • Legal form: SASU (simplified joint-stock company, sole shareholder)
  • Share capital: €1,000
  • Registered office: 92 rue Saint-Honoré, 75001 Paris, France
  • SIREN: 883 592 545
  • SIRET: 883 592 545 00031
  • Trade register: RCS Paris 883 592 545
  • EU VAT number: FR59 883 592 545
  • APE/NAF code: 4641Z
  • Email: hello@getpolarstar.com

Publication director: Nicolas Queuche, President of Pixel Production, reachable at hello@getpolarstar.com.

How to reach us: the email address hello@getpolarstar.com is our direct and effective means of communication. Every request is acknowledged and answered within 48 working hours at most.

Hosting provider

Shopify International Ltd.
2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.
Phone: +353 1 400 4977

Terms of sale

Sales concluded on this site are governed by the terms and conditions of sale, which set out prices, delivery times, the right of withdrawal, legal guarantees and complaint procedures.

Personal data protection

Processing of personal data is described in the privacy policy, covering purposes, legal bases, retention periods, recipients, how to exercise your rights and the contact details of the French supervisory authority.

Trackers and cookies

The site uses trackers subject to your prior consent for audience measurement, behavioural analysis and advertising. No tracker that is not strictly necessary is placed before you make your choice. You may change or withdraw your consent at any time from the cookie management panel in the footer. Details of trackers appear in the privacy policy.

Intellectual property

The Polar Star trade mark, the domain name, the structure of the site, its texts, photographs, illustrations, logos and graphic elements are protected by intellectual property law and remain the exclusive property of Pixel Production or its licensors.

Any reproduction, representation, modification, publication or adaptation, in whole or in part, by any means, is prohibited without prior written authorisation sent to hello@getpolarstar.com. Unauthorised use constitutes infringement punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code.

Hypertext links

The site may contain links to third-party sites. Pixel Production exercises no control over their content and accepts no liability in this respect.

Reporting illegal content

Any manifestly illegal content may be reported to hello@getpolarstar.com, stating the address of the page concerned and the grounds for the report.

Consumer mediation

In accordance with Article L. 616-1 of the French Consumer Code, the contact details of the competent consumer ombudsman are set out in the terms and conditions of sale.

End of life of textile products

Used textiles should be dropped off, even if damaged, at dedicated collection points rather than in household waste. Nearest collection point: refashion.fr.